Client feedback
Diane & John Co.
At Diane & John, everything revolves around elegance, quality, and personal expression. With years of expertise in timeless design, we craft jewelry that complements your style, enhances your confidence, and tells your unique story.
Our passion for fine craftsmanship ensures that every piece helps you shine as your most authentic and radiant self.
Free Shipping
Orders within the USA are shipped free of charge with UPS including track & trace. Insured shipping is available for extra peace of mind.
Money-Back Guarantee
Shop with confidence at Diane & John — enjoy a 30-day money-back guarantee. If it's not right, return your item within 14 days of delivery.
24/7 Customer Service
Questions or feedback about your order? Don't worry — our customer service team is here to help around the clock.
FAQs
Once your order is confirmed, you will receive an email with your order number. To track your order, simply visit our Order Tracking page and enter your order number or email address.
You can return items within 30 calendar days of receiving them.
- Return shipping costs are the buyer's responsibility.
- Approved refunds will be issued to your original payment method.
For more information, please review our Return Policy.
If you experience any issues or have questions, visit our Contact Page to connect with our support team. We're here to assist you promptly
Orders are typically processed within 3 business days after being placed.
After that the order will be shipped.
For complete details, refer to our Shipping Policy.